FAQ

Futures Trading

• Principles for Futures Trading
• Bxten Futures Glossary

Beginner's Guide

• Unable to Upload Photos During KYC
• BXTEN Account Sign-Up Process
• How to Download the BXTEN App

Deposit/Withdrawal Guide

• What If I Withdraw To the Wrong Address Or Enter the Wrong Memo?
• Withdrawal Not Received
• Withdrawal Risk Warning Notice
• How To Deposit Crypto To Bxten
• How to Make Withdrawals
• Applying to Recover a Deposit Due to an Unfilled/Incorrectly Filled Memo/Tag

Account and Security Settings

• BXTEN How To Handle Abnormal Trading Behaviors
• How To Enhance Account Security
• Google Authenticator Code Errors
• How to Link Mobile Phone, Email, and Google Authenticator
• Risk Warning Regarding the Depositing of Unlisted Digital Assets on BXTEN
• Risk Warning from BXTEN Regarding Preventing Various Scams Such As Fake "Arbitrage" Scams

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